As your use of the site will indicate your acceptance of these terms, do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, so please check them from time to time as your continued use of the site signifies your acceptance of any changed items. Your use of the site is at the sole discretion of Strange Invisible Perfumes. Strange Invisible Perfumes reserves the right in its sole discretion to terminate your registration with the site and to otherwise deny you access to the site and/or any privileges that may be accorded to site uses for any reason or no reason as Strange Invisible Perfumes may determine in its sole discretion. Access to the site by bots, spiders and other automated means is allowed only with the express written permission of Strange Invisible Perfumes, which permission may be withdrawn at any time.
These terms and conditions may not be supplemented, altered or modified by the use of any other document(s). Any attempt to modify, supplement or amend these terms and conditions will be null and void unless agreed to in writing by Strange Invisible Perfumes.
Copyright and Trademark:
Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/ or other intellectual properties owned by Strange Invisible Perfumes or by other parties that have licensed their material to Strange Invisible Perfumes.
All rights not expressly granted are reserved.
Personal Use:
Your use of the materials included on this site is for informational and shopping purposes only. You agree you will not copy or reproduce any materials on the site, except to the extent necessary for normal access to the site over the internet, and you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You agree to indemnify, defend and hold harmless Strange Invisible Perfumes and its affiliated entities, its and their licensees, successors and assignees and the officers, directors, shareholders agents and employees of each of them for any and all unauthorized uses you may make of the site or of any material on the site. You acknowledge the unauthorized use of the site and/or the contents will cause irreparable harm to Strange Invisible Perfumes and that in the event of an unauthorized use, Strange Invisible Perfumes shall be entitled to an injunction in addition to any other remedies available at law or in equity. Strange Invisible Perfumes has carefully designed the site with the purpose of delivering certain content to users in a particular format and with a particular appearance. No third party shall have the right to utilize the content of the site in any way that interferes with that purpose or that alters the user’s experience of the content. In particular, Strange Invisible Perfumes prohibits any party from displaying the content on the site in any format where third party advertising or other materials that Strange Invisible Perfumes did not authorize in writing is viewed or viewable together with the proprietary content of the site. You warrant that you will not use the site for any unlawful purpose or for any purpose prohibited by these terms of use.
Information Accuracy:
Strange Invisible Perfumes will use reasonable efforts to include accurate and current information on the site, but there may be occasions when information on the site contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability and other matters. Strange Invisible Perfumes makes no warranties or representations regarding the accuracy of such information and will not be bound thereby. Strange Invisible Perfumes reserves the right to correct any errors and to update the site information at any time (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Product Sales and Availability:
All products displayed on this site will be delivered only within the United States and countries whose regulations allow for shipping of perfumes. All prices displayed on the site are quoted in U.S. Dollars. Strange Invisible Perfumes reserves the right without prior notice to discontinue or change specifications on products and services offered on this site without incurring any obligations.
DISCLAIMER:
EXCEPT AS OTHERWISE EXPRESSLY STATED WITH RESPECT TO OUR PRODUCTS, ALL CONTENTS OF THE SITE ARE OFFERED ON AN "AS IS" BASIS WITHOUT ANY WARRANTY WHATSOEVER EITHER EXPRESS OR IMPLIED. STRANGE INVISIBLE PERFUMES MAKES NO REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STRANGE INVISIBLE PERFUMES SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES OR LOST PROFITS ARISING IN CONNECTION WITH YOUR USE OF THE SITE OR ANY PRODUCT OF STRANGE INVISIBLE PERFUMES. IN NO EVENT SHALL THE LIABILITY OF STRANGE INVISIBLE PERFUMES AND ITS AFFILIATED ENTITIES, ITS AND THEIR LICENSEES, SUCCESSORS AND ASSIGNEES AND THE OFFICERS, DIRECTORS, SHAREHOLDERS, AGENTS AND EMPLOYEES OF EACH OF THEM EXCEED THE AMOUNT PAID BY YOU FOR PRODUCTS, IF ANY, PURCHASED BY YOU AT THE SITE.
Jurisdiction:
All transactions shall be deemed consummated only upon acceptance by Strange Invisible Perfumes and shall be subject exclusively to the laws of the State of California applicable to agreements entered into and fully performed in California. Any dispute arising from transactions and/or these terms shall be resolved exclusively in the state and federal courts located in Los Angeles County, California. You hereby irrevocably submit to the exclusive jurisdiction and venue of such courts. Strange Invisible Perfumes makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from outside the United States or the State of California, be advised this site may contain references to products and services that are not available or are prohibited in your country or state.
Table Of Contents:
Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us
Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage under “Terms” and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Strange Invisible Perfumes web site (siperfumes.com). On some pages, you can order products, make requests, and register to receive updates. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
We use credit/debit card information only for the purpose of completing the order for which the information is provided. We never store credit card numbers.
On some pages, you can submit information about another person. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
How We Use Information:
We use the information you provide about yourself, or another person, when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift cards by which you can personalize a product you order for another person. Information you provide us to create a gift card is only used for that purpose, and it is only disclosed to the gift recipient.
We use return email addresses to answer emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our web site if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form.
From time to time, we may engage in co-promotions on our web site with third party partners. In these cases, the third party partner will be clearly identified, and if you choose to participate in the co-promotion, your personal information may be shared with the co-promotion partner. You should review posted policies applicable to the promotion and at the web site of the co-promotion partner to determine how your information may be used by the co-promotion partner.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Cookies:
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use cookies only for the purpose of storing session information. No personal information is saved by us in a cookie.
Links:
We may include links on our site to third party web sites which we do not control and which are not covered by this privacy policy. When you access third party sites through links on our site, you should review the privacy policies of those sites in order to learn what personal information may be collected and how it may be used.
Log Files:
Like most standard web site servers, we use log files. The information collected in log files may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We do not currently run reports to analyze this data, but we reserve the right to do so in the future to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. Neither IP addresses nor other information collected in the log files are linked to personally identifiable information.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We employ online encryption and security technology in order to help us to protect your information. Click here to see our secure seal.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important to us. For that reason, we never collect or maintain information at our web site from those we actually know are under 13 years of age, and no part of our web site is structured to attract anyone under 13.
Business Transitions:
In the event our site goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via notice on our site prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting us at the email address provided below. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us:
Should you have other questions or concerns about these privacy policies, please send us an email at contact@siperfumes.com.
This privacy policy may be modified by us from time to time by posting new versions of the policy at our web site. Since we do not undertake to notify you of changes in the policy, you should review our privacy policy from time to time to ensure that it continues to be consistent with your needs. Your continued use of our site signifies your acceptance of this privacy policy as it may be changed from time to time.
- What is SIPerfumes.com?
- Do you sell outside of the United States?
- How do I place my first order with SIPerfumes.com?
- Do you accept returns?
- Will I be charged sales tax?
- Shipping & Handling Rates and Policies
- Is the color I see on my screen the real color of the product?
- Do you have all the products shown on the Web site in stock?
- How do your products compare to other similar products available on the market?
- Can I ship to multiple addresses?
- Which mail carrier do you use?
- Are all parcels insured?
- Is purchasing online with a credit card safe?
- Do you send samples?
- How can I receive wholesale information?
- My order was damaged in shipping. What should I do?
- What is the Coupon/Gift Certificate Code field for when checking out?
1. What is SIPerfumes.com?
SIPerfumes.com is the premier online boutique purveying the Strange Invisible Perfumes line of botanical fragrances and artisanal products developed by Alexandra Balahoutis.
2. Do you sell outside of the United States?
Yes. However, perfumes are flammable liquids and are classified as “Dangerous Goods.” As such, we must check the regulations for your country and your specific postal region to be certain that we can ship to your address. Send us an email at contact@siperfumes.com with your postal code and we will respond as quickly as possible. Once we have verified that it is fine to ship perfumes to your region, you may proceed with placing your order online or by contacting us directly.
3. How do I place my first order with SIPerfumes.com?
Choose the product you wish to purchase from our collection and click on "Add to Cart." You will be taken to your shopping cart. You may then click on "Continue Shopping" to return to the collection and add more items to your cart, or you can click on "Checkout" to proceed to pay for your order. Once you proceed to checkout, you will be taken to a page where you can create an account with SIPerfumes.com. You will be asked to select a Username and Password for your account, after which you will be asked to provide your billing address, shipping address, and credit card information. Click on the "Checkout" button and you are done. You also have the option of checking out without registering for a Username and Password.
4. Do you accept returns?
All sales are final. Only merchandise with a proven manufacturer's defect may be returned or exchanged with an original receipt within 30 days of purchase. If you do encounter such an issue, please contact our customer support via email at contact@siperfumes.com for further assistance.
5. Will I be charged sales tax?
We must charge sales tax on all products shipped to a California address at the current tax rate. Products shipped outside of California are not charged sales tax.
6. Shipping & Handling Rates and Policies?
A. We ship all orders via Fedex.
B. Orders generally ship out within 2 business days.
C. Shipping & Handling rates are based on the weight of the package, where it is being shipped, and the desired speed of delivery.
D. All extra shipping charges for international orders, including customs and tariffs, are the responsibility of the customer.
7. Is the color I see on my screen the real color of the product?
The colors that you actually see on your screen will depend on the calibration of your monitor. We cannot guarantee that the display on your monitor will be accurate. Please note, too, that our products are handcrafted from natural ingredients and as such there may be variations in color, as occur in nature.
8. Do you have all the products shown on the Web site in stock?
We carry all of our items in stock at all times, if possible. If due to high demand, an item is temporarily unavailable, the delivery delay will usually not exceed several days for most items. If any of the items you order are out of stock we will contact you, and you may at that time request a credit for the out of stock items or have them placed on backorder. Backordered items may be subject to additional shipping charges if sent in a separate shipment. We will alert you if an unexpected delay occurs. Please plan in advance whenever possible and please bear in mind that our products are shipping from Los Angeles, California, and are handcrafted in small batches -- factors that can affect availability.
9. How do your products compare to other similar products available on the market?
We feel our products are superior in many ways to most other fragrance products available. We are proud of the quality and presentation of our collection. All Strange Invisible Perfumes are designed, hand blended, and bottled within our own botanical fragrance house based in Venice, California. They are made with certified organic, wildcrafted, biodynamic, and hydro-distilled essences obtained directly from trusted distillers.
10. Can I ship to multiple addresses?
You may order online and have the order shipped to an address different than your billing address, but if you would like to have parts of an order shipped to separate addresses, please email us at contact@siperfumes.com.
11. Which mail carrier do you use?
We use FedEx for all of our shipping needs.
12. Are all parcels insured?
The full value of your order is insured, and we require signatures for packages containing at least one full-size product. Packages containing samples only will not require a signature for delivery. If you would like the package to be left at your door without a signature, please indicate this preference by emailing us at contact@siperfumes.com. Please note that we are not responsible for any lost, stolen or damaged items if you have waived the signature request.
13. Is purchasing online with a credit card safe?
Yes. Orders and personal information are encrypted using Secure Socket Layering (SSL) so your privacy is always protected. Additionally, your credit card transactions on our website are processed by Authorize.net - one of the most trusted names in the payments industry.
14. Do you send samples?
You may purchase samples for $5.00 each by clicking on the perfume purchasing options found on each perfume's description page.
15. How can I receive wholesale information?
For wholesale inquiries, please email us at contact@siperfumes.com.
16. My order was damaged in shipping. What should I do?
Always inspect your package as soon as it is received. If items are damaged, you MUST report the problem to the carrier (FedEx) within 48 hours. Please inform our shipping department as well by emailing contact@siperfumes.com, so that replacement arrangements can be made, if necessary.
17. What is the Coupon/Gift Certificate Code field for when checking out?
If you have received a discount or promotional code (such as the one for KCRW members), please enter it in this field. Your discount will be computed on your order total before tax and shipping is applied, and will show on your invoice as a separate line item. You must enter it each time you place an order to receive the discount on that order.
